1. What Information We Collect

We collect information you provide directly to us and data generated while you use our services:

• Account Information: Your name, email address, password, and profile information (e.g., role, specialization).
• Usage Data: The symptoms you enter (which are processed anonymously), your interactions with recommendations, and any content you create in the community (posts, comments, votes).
• Technical Data: IP address, browser and device information, and usage logs to ensure the security and performance of our services.

2. How We Use Your Information

• Provide, maintain, and improve our services.
• Personalize your experience, such as showing you relevant community discussions.
• Train and enhance the accuracy and relevance of our AI models using anonymized and aggregated data.
• Communicate with you about your account and service updates.
• Ensure the security and integrity of our platform.

3. Data Sharing

We do not sell your personal data. We only share information under the following circumstances:

• With your consent.
• With service providers (e.g., cloud hosting) who are contractually bound to protect your data.
• For legal reasons, like complying with a valid legal process.
• Aggregated, anonymized data may be shared with research partners to advance medical science, but this data cannot be used to identify you.

4. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal data as long as your account is active or as needed to provide you our services. We may retain anonymized data for a longer period for research and analysis purposes.

6. Your Rights

You have the right to access, update, correct, or delete your personal information. You can manage most of your profile information directly in your account settings. For other requests, please contact us.